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I change the battery with a new one, as the battery have charge the laptop turn on and still not charging

Please I need support for Dell inspiron 15 5510/5518 213109-1 battery not charging. I get message : "the AC power adapter watagw and type cannot be determned . the battery may not charge". I'm usng the original AC adaptor, I test with on other AC adapter, same message. I found 19.5V on the...